Simple & Transparent
How CareMatch at Home Works
Finding trusted home care shouldn't be stressful. Our free matching service connects families with vetted providers in 4 simple steps.
Tell Us About Your Loved One
Complete our free 3-minute care assessment. We'll ask about your loved one's age, care needs, mobility, location, and how soon care is needed. This helps us understand exactly what you're looking for.
- Age and health overview
- Type of care needed
- Schedule and frequency
- Geographic location
We Search Our Vetted Network
Our care advisors review your submission and search our network of pre-screened, licensed home care providers in your area. We check availability, specializations, and compatibility.
- Background-checked providers only
- License and insurance verified
- Specialty matching (dementia, mobility, etc.)
- Availability confirmation
We Make the Introduction
Within 24–48 hours, a care advisor contacts you to personally introduce your two curated provider matches — hand-picked for your loved one's specific needs and location.
- Personal advisor call
- Two hand-picked provider matches
- Warm introductions, not cold calls
- Full provider profiles shared
You Choose. We Support.
Meet with the matched providers, ask questions, and choose the right fit for your family. If the first match isn't right, we'll find another — at no cost to you.
- Free consultations with providers
- No obligation to commit
- Re-matching if needed
- Ongoing support from your advisor
All providers background-checked
Two curated provider matches for every family
Response within 24–48 hours
Dedicated care advisor for you
Common Questions
Frequently Asked Questions
Is this service really free for families?
Yes, completely. CareMatch at Home is free for families. We are compensated by the home care agencies in our network when a successful match is made — similar to how a real estate agent is paid by the seller, not the buyer.
How is this different from just searching Google?
When you search online, you get a list of agencies with no way to verify quality. We've already done the vetting — background checks, license verification, insurance confirmation, and quality reviews. You get matched with providers who are specifically suited to your loved one's needs.
Will I be overwhelmed with calls from agencies?
Not at all. We personally select two great providers for your family and make a warm introduction. You receive one call from your dedicated care advisor, then a personal introduction to each of your two matched agencies — that's it.
What if the first match isn't right?
We'll find another match at no cost. Your satisfaction is our priority. If the first provider isn't the right fit for any reason, contact your care advisor and we'll start the search again.
What areas do you serve?
CareMatch at Home currently serves major metropolitan areas across Texas, Georgia, Florida, North Carolina, Tennessee, and more. We're expanding rapidly — enter your ZIP code in the quiz to see if we serve your area.
Do you provide medical home care?
No — CareMatch at Home specializes exclusively in non-medical home care: companion care, personal care, meal preparation, transportation, housekeeping, and medication reminders. For skilled nursing or medical care, we can refer you to appropriate resources.